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IMPRESSUM/DISCLAIMER

Ralf Koschnicke, ACOUSENCE records
Eleonorenstraße 5
55597 Wöllstein
Phone: 06703 305230
E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Internet: www.acousence.de

VAT-ID per § 27a Sales Tax Act (Umsatzsteuergesetz): DE159516351

Responsible for all content per § 55 Interstate Broadcasting Treaty (Rundfunkstaatsvertrag): Ralf Koschnicke
Liability note: Despite thorough checks regarding content, we accept no liability for the content of external links. The operators of linked sites are solely responsible for their content.

 

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GENERAL TERMS AND CONDITIONS

§ 1 Scope of these terms, customer information
The following terms and conditions apply for the legal relations between Ralf Koschnicke, ACOUSENCE records and the customers and contractors buying goods through our shop. Terms conflicting with these conditions or differing from them are not accepted. The obligatory contractual language is German.

§ 2 Conclusion of contract
The offers on the internet represent a non-binding offer to you to order goods.
After entering your personal details and clicking the Submit Order button you place a binding offer for the conclusion of the sales contract. You can also place a binding order by phone or by fax.
Upon the confirmation of receipt immediately sent by e-mail or by fax, your offer is at the same time accepted and the purchase contract concluded in the process. In the event of an order by phone, the contract of sale is concluded if we accept your quote by return. Should we not accept the quote by return, you shall no longer be bound to it either.

§ 3 Customer information: Storage of your order details
Your order is saved by us with details about the concluded contract (i.e. type of product, price,…).  We shall send your our terms and conditions, but you can access them after the conclusion of the contract at any time on our website.
As a registered customer you can access your previous orders via the Customer Login Area (account management).

§ 4 Customer information: Correction note
You may correct your entries at any time with the delete key before placing an order. We shall inform you about additional possibilities to correct your entries during the process of ordering. You can cancel the order process at any time by closing the browser window.

§ 5 Costs of shipment in the case of cancellation
In the case of withdrawal, you need to bear the costs of the return shipment if the goods delivered are as ordered and the value of the returned product does not exceed € 40,- or if in case of a higher value of the product you have at the time of the revocation not performed the return service or the agreed partial payment. You furthermore only need to bear the regular shipping costs. Any additional cost brought by for example a change of address on our side or by the use of special transportation services requested by us, will be at our expense.

§ 6 Retention of title
The object of purchase remain our property until the full price of purchase has been settled.

§ 7 Warranty
The warranty is in accordance with the provisions of law.

§ 8 Limitation of liability
Our liability does not include ordinarily negligent breaches of duty if these do not relate to fundamental contractual obligations, damages resulting from loss of life, injury to body or health, or guarantees or claims under the product liability act. The same applies to breaches of duty on the part of our agents and our legal representatives. Our contractual obligation in particular includes to deliver to the buyer the object of purchase and secure him the ownership of it. Furthermore we are obliged to provide the object free of any redhibitory defects and defects in title. Cancellation policy

Right of cancellation

You have the right to withdraw from the contract within a period of 14 days, without giving a reason, either by giving written notice (e.g. letter, fax, e-mail) or by returning the object of purchase if you received it prior to the end of this period of time. The period begins upon receipt of this notification in writing, but not before receipt of the goods at the receiver (in the recurring supply of similar goods before receipt of the first partial delivery) and also not meeting our information requirements according to §312c passage 2 BGB in conjunction with §1 passage 1, 2 and 4 BGB-InfoV and our duties according to §312e passage 1 clause 1 BGB in conjunction with §3 BGB-InfoV. The cancellation period is observed by timely sending the notice of cancellation or returning the object of purchase. The cancellation notice should be directed to:

Ralf Koschnicke, ACOUSENCE records  
Eleonorenstrasse 5
55597 Wöllstein
This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Consequences of cancellation
In the case of an effective cancellation, all the mutually received services are to be returned as well as (if applicable) all profits gained (i.e. Interest). If you are only able to return the goods received in a state worse than they were when sent to you, you shall need to compensate for the discrepancy in value. You only need to reimburse for loss of value or your use of the product as so far as it pertains to a use of the product that exceeds a regular check of form and function. This term describes the usual process of testing and judging the merchandise as it is possible and commonplace in physical stores. All products eligible for shipping should be returned at our risk. In the case of withdrawal, you need to bear the costs of the return shipment if the goods delivered are as ordered and the value of the returned product does not exceed € 40,- or if in case of a higher value of the product you have at the time of the revocation not performed the return service or the agreed partial payment. Otherwise you will not be charged for the return. Goods not suitable for shipping will be picked up at your place. Any obligations for refunds of payment must be fulfilled within thirty (30) days. This period of time for you begins with sending your notice of cancellation or sending back the products, for us at the time of us receiving it.
Ralf Koschnicke, ACOUSENCE records

Exceptions
This right of cancellation does not apply for the delivery of audio or video recordings or for software applications if the data storage media delivered have been unsealed (i.e. opened) by the customer.


PRIVACY POLICY

§ 1 General
Your personal details (for example salutation, name, address, email address, phone number, bank account details, credit card number) will be processed by us strictly after the regulations of the German privacy law. The following provisions will inform you about the kind, scope and goal of the collection, processing and use of personal details. This privacy policy only governs our own website. If you are redirected to other websites by means of links from our pages, please make yourself familiar with the use of your personal details directly on these sites.

§ 2 Customer data
Your personal details, to the extent necessary for the justification, development oder adjustment of  the contractual relationship (stock data), are solely used to process the contractual relationship. For the delivery of goods, for example your name and postal address need to be forwarded to the contracted supplier.
Your personal details will never be shared with any 3rd party not involved in the contractual relationship without your express consent and without provision of the law. After the conclusion of the contract, your details will be closed for further use. After the expiration of all fiscal and commercial regulations  these details will be deleted, unless you expressly agreed to their continued use.

§ 3 Usage profiles
For advertising purposes, market research or to tailor our offers to the state of the market, we use  usage data for the creation of anonymous usage profiles. Usage data most notably comprise of details about the beginning and end of hits to our pages and offers as well as about the scope of these visits by the buyer. The usage profiles will not be merged with your personal details. You are legally entitled to contradict this use of your usage data.
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§ 4 Information about cookies
We use cookies to optimize our web presence. These are small text files, which reside In your computer’s RAM. These cookies will be deleted after closing your browser (session cookies). Other cookies remain on your machine (long term cookies) and will recognize it again on your next visit. This helps us to optimize access to our site.
You can prevent cookies from being saved by choosing to „block cookies“ in your browser’s preferences. Note that this however can result in limited functionality on our site.

§ 5  Facebook social plugins
We use social plugins by Facebook, run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins can be recognized by the Facebook logo or the line „Facebook Social Plugin“. When you for example click the „like“ button or post a comment, the information will be sent directly to Facebook by your browser and saved there. Furthermore, Facebook makes your „likes“ public for your Facebook friends. If you are logged into Facebook, Facebook can directly associate your visit on our site with your Facebook account. Even if you are not logged in or do not even have a Facebook account, your browser will transmit information (for example the website(s) you loaded, your IP address), which are saved by Facebook. You can find details about the use of personal details by Facebook as well as about your rights in this area on Facebook’s privacy page: http://www.facebook.com/policy.php. If you do not want Facebook to associate the data collected via our website with your Facebook account, you need to log out of Facebook before visiting our website.

§ 6 Twitter social plugins
With Twitter and Re-Tweet features we use so-called social plugins by twitter.com, run by Twitter Inc. 795 Folsom St., Suite 600, San Francisco, CA 94107. When you use the Re-Tweet feature, pages visited by you will be made known to 3rd parties and associated with your twitter account.  You can find details about the use of personal details by Twitter as well as about your rights and setup options for protecting your personal details on Twitter’s privacy page: http://twitter.com/privacy

§ 7 Newsletter
Upon registration for the newsletter, your email address will be used for our own advertising purposes until you cancel your registration from the newsletter. You can unregister at any time. You actively expressed the following consent during the order process or at a different time: Do you want to subscribe to our newsletter?
You can cancel your subscription at any time, effective for the future. If you do not want to receive the newsletter anymore, you can easily cancel just by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

§ 8 Disclosure
Per the Federal Data Protection Act (Bundesdatenschutzgesetz) you have the right to be informed  free of charge about your stored data, as well as possibly a right of correction, blocking or deletion of this data. Please use the following email address for any questions you might have: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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